Community ManagerHey Lionheart1904 and asenatore,
thanks for flagging. That seems quite unusual. Could you try logging into the Web or Companion App, creating a new squad and deleting all the old squads?
That seems to solve it for a lot of people. Please give that a shot!
If you're still having other disconnect issues, it would be helpful to gather more information when exactly you're getting disconnected. Some are mentioning it's happening at the end of a Gauntlet match, while for you two it seems to be right at the beginning after the starting whistle.
Please also provide the following additional details:
I have the same issue and i bet its not "unusual".#
EA_Vendcera how about fixing your completely broken game? why do we, your customers, always have to do the work for you? deleting all squads? sure i have so much time and nothing else to do in my live than to "fix" problems caused by EA...
Thank you for the input. Will follow the advice
Had exactly the same happen to me today in Challengers was up 3-1 at halftime, second half, DNF no win and a warning.
PS5
mercuric-noise8
Happens in On line events only. First game at game start now on challengers at half time, never during gameplay
ISP -NOS
(No connection issues)
Today 30th Nov 2025 11.57 GMT halftime at Challengers.
Thank you
EA_Vendcera details above
"quite unusual" No. go read reddit or youtube comments. only a small % bother to visit this forum to try to complain direct. I have this same issue, disconnect after 1st kick of whistle in the EVO cup. No one here mentioned Gauntlet. Clearly it is EA issue. You should, at very least change the gaslighting message that accuses players of disconnecting when almost all disconnects are not the users fault.
