Ideas

clarkegrizzwold's avatar
clarkegrizzwold
New Spectator
2 months ago

FC Companion App Issues

For the past two days I have tried to login to the FC Companion App (Mobile & Web). When I try to login i get an error saying "There was a problem connecting to The EA Account Servers. Please Check you internet Connection and Try Again" 

This error displays for both the mobile app and Website on my computer. This started happening yesterday (11/7/25) afternoon. I have uninstalled and reinstalled my app a few times and I'm getting the same error.

Is there a solution to this problem? Is anyone else experiencing the same Issue?

 

Thank you 

10 Comments

  • 27/12/25. Ipad app broken. Fact.  I have new ipad.  App still not logging on, and as on two ipads, different OS not working suggest EA het their head out their arse and sport this out.  Works on my Android phone though…….

  • lee-j97's avatar
    lee-j97
    New Spectator
    24 days ago

    Still isn't working to this day wonder how long it's gonna take for them to fix it multi million company can't get a app to work every year joke 

  • vanbertos09's avatar
    vanbertos09
    Seasoned Newcomer
    2 months ago

    I get the unavailable servers error on both android and ios unfortunately.  It seems like it's affecting us on the account level. 2 weeks for me and no response from EA yet 

  • W_Kennedyy's avatar
    W_Kennedyy
    New Spectator
    2 months ago

    Yeah im getting the same problem are you on android by any chance

  • RumboNick's avatar
    RumboNick
    Seasoned Newcomer
    2 months ago

    For me it’s been like this for a week and the temporary solution like many others is to uninstall and reinstall it just for it to stop working an hour later. (Pressing Login turns gray then back to blue after being pressed).

  • Me also, tried it many different ways, via companion app or web browser with chrome or safari, doesn’t work, it has been 3 days I get server error and can’t login with my account.

  • Same problem here. Thought I was the only one since I enter the server status page and it's all green.

  • vanbertos09's avatar
    vanbertos09
    Seasoned Newcomer
    2 months ago

    I have had this issues for 4 days!! I can’t log in and I do not know when it’s going to be fixed

  • BoyuSun's avatar
    BoyuSun
    Seasoned Newcomer
    2 months ago

    Same. Both web page and app are not working for me. It does not seems like the app issue. 

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