Ideas
ahmedels2a82
2 months agoSeasoned Newcomer
I already performed a Safe Mode Rebuild Database before contacting Sony support, and again after the console repair — the issue persisted both times with the exact same error at the exact same point. As mentioned, the PS4 version installs fine and the hardware has already been checked by Sony. This strongly suggests a server-side issue with the PS5 package specifically, as also reported by another user in the linked thread. Could this be escalated to your backend/CDN team?