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Sandy1_1TAN's avatar
Sandy1_1TAN
Seasoned Newcomer
3 months ago

Impossible to login to Webapp/Companion - Amazon Luna

Hi,

I've been playing FC 26 for over two weeks now on Amazon Luna. And it seems like it's impossible for us to login to the webapp or companion with the error message:

"Login unavailable. We're currently having trouble with login services. While we work on it, you can try to log in from your Console or PC to get the full football ultimate team experience" keeps showing up everytime I login."

I saw complain related to this on the forum but it seems like it didn't receive much attention. We also paid 99 bucks for the game just like any other players and we should be able to login to the Webapp/Companion app. Thanks. 

 

Hey everyone,

Thanks a lot for taking the time to report this and for sharing so many details about your setups on Amazon Luna – that’s really helpful. We’ve passed all of this information on to the FC 26 game team so they can investigate the issue with Companion / Web App access for Luna-only players.

We really appreciate your patience while the team looks into this.

Thank you everyone for taking the time to report this issue. This should hopefully be resolved now.

If you still experience any problems with Web or Companion App access, please let us know in the comments.

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