Ideas

Sandy1_1TAN's avatar
Sandy1_1TAN
Seasoned Newcomer
6 days ago

Impossible to login to Webapp/Companion

Hi,

I've been playing FC 26 for over two weeks now on Amazon Luna. And it seems like it's impossible for us to login to the webapp or companion with the error message:

"Login unavailable. We're currently having trouble with login services. While we work on it, you can try to log in from your Console or PC to get the full football ultimate team experience" keeps showing up everytime I login."

I saw complain related to this on the forum but it seems like it didn't receive much attention. We also paid 99 bucks for the game just like any other players and we should be able to login to the Webapp/Companion app. Thanks. 

10 Comments

  • Hi. I am experiencing the same issue & cannot access the transfer market on Ultimate Team until I can use the companion app to do the evolutions required. Have you found any answers / had this resolved yet?

  • bozgtain's avatar
    bozgtain
    New Spectator
    4 days ago

    same issue here, please admins/staff reply to this asap

     

  • same here and no response from Team or no helpful feedback from EA-Support

  • aurearra's avatar
    aurearra
    Seasoned Newcomer
    3 days ago

    Même problème de mon côté, accès impossible à l'app companion FC 26 avec un achat du jeu sur amazon luna. On a pourtant payer le même prix voir plus cher que les autres joueurs sur les autres plateformes, ça serait bien qu'EA fasse quelque chose pour débloquer l'accès. A l'époque où Stadia existait, je me souviens que cela fonctionnait sans souci pour la version Stadia.

  • OmarKlopp's avatar
    OmarKlopp
    Seasoned Newcomer
    2 days ago

    Palese EA staff take a look to this. It seems people on Luna versione can play it but can’t login to webapp or Companion. At least let us know that you are working on it…

  • I posted the same sincere message here on the forum and received no response. I contacted them via chat once a week and always received the same response: the problem is global, not just mine, and they're working on a solution. However, I don't see a solution, since we're going into a month of gameplay without the most important thing for those who trade to improve their roster: the webapp or companion.

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