Ideas

Messi1959's avatar
Messi1959
Newcomer
7 hours ago

My evolution us stuck in store and cant redeem it

I have a evolution in my store that can not be claimed for some reason I have packs that I cannot be opened because of this issue can you help me if needed my ea ID is Messi1959, please help me as so...
connectivity
evolutions
progress issue
xbox
DrueODea's avatar
DrueODea
Rising Spectator
4 hours ago

I have had the same bugged evo for 3 weeks now and I know your pain turning on ever day and not being able to open packs. EA team just turns a blind eye as I reported many times and customer agents don’t want to create a case to check my account. It looks like we need to buy new consoles just to remove this bug because EA won’t do it 

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