Ideas
107 Comments
- Turkish_Pele27 days agoNew Spectator
If that not helps...go to this Thread PC Controller NOT WORKING online - Why it fails and how to temporarily solve it | EA Forums - 12595715
- EA_Mako27 days ago
Community Manager
Hey everyone,
Thanks for the additional reports and details you've been providing. The videos have been particularly helpful to see exactly what you're experiencing as well.
If you're able to grab a clip of what you're seeing, please be sure to enable the performance overlay where possible so we have those extra details to look into as the investigation continues.
Thanks for the patience while we're continuing to look into this!
- I2footfatkids26 days agoRising Scout
Hello EA_Mako & EA_Aljo , attached is a video of my screen with my network stats as well as the onscreen controller. In the video you can clearly see I can not move from the start of the online game. I want to confirm the same controller works perfectly on EAFC 26 offline modes and on other games. I average around 19ms ping. When this happens 1 of 2 things occur that i noticed. I either can not move at all the second the game starts. Or, I can move for about 5 in-game minutes then my ping spikes to 35/40ms and I lose control of the players. I always have my networks stats on regardless of what game I play. I highest I have ever seen my ping go to is 22ms. My Internet upload and download speeds are very good too. I use a CAT6 certified ethernet cable for my connection. I have a few external devices connected. 1x USB-C cable for my controller, 2x Bluetooth USB for headset and mouse, 1x wired keyboard. I have tried to remove all external devices and restart my game/pc, the issue still occurs. Attached is also a dxdiag report.
- imortalcg26 days agoNew Spectator
estou com o mesmo problema achei que era problema com o controle porem e bug msm nao sei o que fazer so sei que comprei a versao ultimate com acesso antecipado e nao estou conseguindo aproveitar isso pois nao consigo jogar nenhuma partida online seje evento ao vivo ou rivals nao sei mais o que fzr EA_Mako @
- veyanokoji26 days agoSeasoned Newcomer
In offline modes like squad battles the game is just fine, maybe a little lower fps than i would like but i can deal with it. Online however, players don't respond to a single button i press unless its a delayed pass that can only go in 1 direction. Half the game they are standing still or running in the same direction all of the passes go, I shouldn't be paying this much for a game to get it early, when the game doesn't even function properly, and isn't reaching out to the people with the problems to help. I have already tried some community help posts and even those won't work for many of us. Not trying to flex but I pulled Mbappe very early on into the game but i'm losing the hype for the card because i can't even use him in online modes.
- Kasat1k726 days agoSeasoned Newcomer
Still occurs :(
- BorussenMosi26 days agoRising Rookie
- I2footfatkids26 days agoRising Scout
EA_AljoEA_DarkoEA_Vendcera I have just noticed a pattern that may help. I just went to play with some friends (6 others) they ALL have AMD PCs yet I have Intel and I am the only one out of my friends with this issue. Looking at others dxdiag they are also intel users. Could this be a intel compatability issue?
- Raphael1345626 days agoSeasoned Newcomer
Hi EA_Aljo ,
- My PC should meet the requirements (GTX 1660 SUPER, Ryzen 5 2600, 16 GB RAM, M.2 SSD)
- After the game starts right away and after halftime and every break. Sometimes random in the middle of the game
- No i dont think so
- Europe (Germany)
- I play with EA Play (ID is Raphael13456)
You better give out some compensation for this issue, the game is not playable. I lost so many online competative games because of this!
- xDRHANK9225 days agoSeasoned Scout
same here...