Forum Discussion

Re: Players & Teams feedback Megathread

I have been experiencing a major visual bug in FC 26 on PlayStation 5 for the past 4 months. During matches, all players (both my team and the opponent) appear completely white, with no textures, kits, or details visible.

The player models load as plain white silhouettes, while only minimal elements like hair or indicators sometimes appear. This makes the game extremely difficult to play and breaks immersion entirely.

 

5 Replies

  • EA_FCDC's avatar
    EA_FCDC
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    16 days ago

     

    kayrayksl wrote:

    I have been experiencing a major visual bug in FC 26

    These kinds of bugs are outside the scope of this specific thread.

    I suggest you post it in the bug section

    FC 26 Bug Reports | EA Forums

     

    Also, try to send the report with as many details as possible, along with the steps you followed to reproduce the bug.

     

  • kayrayksl's avatar
    kayrayksl
    New Novice
    14 days ago

    I've already done what you suggested. I clearly stated this in the Report Bug section, but I haven't received a response yet. I've been experiencing this problem for months. To fix this issue on my Playstation 5, I previously uninstalled and reinstalled the game, but nothing changed. Both my Playstation and the game are the latest versions, but the problem persists. Because of this issue, I haven't been able to play FC26 almost since the day I bought the game. If this problem isn't resolved, I request a refund.

  • EA_FCDC's avatar
    EA_FCDC
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    13 days ago
    kayrayksl wrote:

    I've already done what you suggested

    If you already reported it there, it has likely already been sent to the team in charge, but just to be on the safe side i sent a new report as a special case.

    If you have any additional info that might help us reproduce the issue (for example, the precise steps you took before entering the game) , it would be greatly appreciated.

  • EA_FCDC's avatar
    EA_FCDC
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    12 days ago
    kayrayksl wrote:

    I've already done what you suggested

    Hi again. I double-checked, and the appearance of the players really resembles the effect you get from using "high contrast mode" in the "accessibility settings".

    You can find an example of me reproducing the effect below.

    If the issue occurs in every match, can you double-check that the option hasn't been activated by mistake?

     

  • kayrayksl's avatar
    kayrayksl
    New Novice
    6 days ago

    Honestly, I don't know why or when we changed this setting. It's also funny that I haven't been able to play for months because of something so simple. Thank you so much for helping me solve this problem. 🤓🫶🏼🙏🏼

Featured Places