Ideas
To EA Support Team,
I am writing to express my frustration regarding a clear discrepancy in the description of the "5,000 Instant AXP" item I recently purchased/acquired.
As shown in the attached screenshot, there is a direct contradiction in the item's requirements:
- The main description states the item can be used "before level 50."
- However, the system error message at the bottom prevents application, stating it cannot be used because my Archetype is "above Level 40."
My current level is 47, which falls within the advertised range of the primary description (under level 50). I made my decision based on the primary text, and this technical contradiction has rendered my purchase useless.
I am requesting one of the following solutions:
- A fix to the item’s logic so it can be applied as per the primary description (up to level 50).
- Or, a full refund/compensation for the resources spent on this item due to misleading information.
I have attached the screenshot as proof of this UI/UX error. I look forward to a prompt resolution.
Best regards,
- alexstarodub7871 day agoNew Spectator
I had the same issue. I would really like a refund or a resolution for this.
- bob14x1 day agoSeasoned Newcomer
Same happened to me
- s9gamelogin1 day agoNew Spectator
S9 Game provides various amazing features that help users increase their revenue. All the features of Super S9 are very charming and easy to understand.