Repeated Cheating Incident – Opponent Blocks Gamepad (Video Proof Included)

[CM edit: removed name&shame]

Electronic Arts / EA Sports FC,

I am asking you once again to review my complaint regarding repeated suspicious behavior and possible cheating in FC 26 Champions mode.

I have previously reported incidents where my gamepad suddenly stopped responding during online matches. My players became completely frozen or unresponsive, standing still on the field while my opponent continued playing normally and scoring goals. At first, I thought this could be a bug or connection issue, but recently it happened again with the same opponent.

The player ID in FC 26 (EA Games) is “??”, and the associated Steam account is “??”.

During the match, the opponent paused the game multiple times. After one of the pauses, my player indicators changed colors, and I completely lost control over almost all of my players. I could only control one player with a red cursor, while the rest of the team remained blocked or unresponsive. The opponent easily scored several goals while I was unable to properly play or defend.

After conceding multiple goals, I eventually managed to control one defender, dribble across the field, and score. Immediately after that, the opponent paused again, and I was suddenly disconnected from the match. A message appeared saying something similar to:

“We noticed a data mismatch with your opponent's squad, so we canceled the match. You will not get a loss for this match.”

This is not the first time this has happened, and not the first time it happened specifically against this player.

I have now recorded video evidence showing the issue happening again against the same opponent in Champions mode. The exact same gamepad-blocking behavior occurred.

I strongly ask EA Sports and Steam Trust & Safety to investigate this account, review the gameplay logs, and compare this player’s matches with normal gameplay behavior. If this is not a bug and is actually a cheat or exploit, it is a serious violation of fair play and competitive integrity.

I also ask EA to review any penalties or match impacts applied to my account in previous incidents where I was forced to quit the game using Alt+F4 because my controls became unusable.

I have suffered repeated unfair match experiences because of this issue, and I request appropriate compensation and a proper investigation.

Video evidence has been recorded and will be uploaded publicly to help identify whether other FC 26 players have experienced the same exploit.

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