Ultimate Gauntlet Connectivity Issue
I keep getting kicked out of the game after playing an Ultimate Gauntlet match - it suggests there is a connection issue, when there isn't. As a result, my objectives are not updating.
Ideas
EA_Claus
Community Manager
Community ManagerHey Mr_Safauso,
Do you get an error at the end of every match you play, also in other game modes?
You might have hit a security limit. These limits are in place to protect the systems from bots and automations and can be triggered when too many matches are started in a short period of time.
It can take up to 24 hours without starting any new matches for the errors to stop.
If this only happens in Gauntlet mode, though, you could try to close the game during the match you can't complete, then start a new Gauntlet session and record it, in case this happens again.
I'd also recommend that you not play in other game modes between Gauntlet matches or back out of the mode, and that you make no changes to the squad.
A video of the new Gauntlet session in its entirety might help us identify a problem to report to our teams.
Let us know how it goes.
It only appears to be happening in gauntlet mode.
I keep restarting the game and trying different squads. I even tried deleting all my squads in the web companion as I saw that as a recommended solution.
I have recorded some of the gauntlet sessions but am not clear on how to share them with you.
- EA_Claus
Are you restating the game during the match?
You should be able to abandon the match by restart the game while playing it in order to start a new Gauntlet session.If you run into an error accessing UT afterward, delete the active squad in the Companion app or the Web app, then set up a new, empty one as active there.
I would need a recording of the entire session, from start to finish, to try to determine exactly what could be triggering this state.
Other players seem to have noticed this happening after backing out of the mode, playing in a different game mode between gauntlet matches, or making changes to the squad. So please avoid doing that. It should get you through the end of a new session without errors.
You can upload the file to YouTube and share the link, or attach it to one of your replies in this thread by selecting this option while writing.