Whole team is controlled by a different player other than me - cheat/bug

Not sure if this is a cheat or bug but the past few games I've played on ultimate team I get locked out of  controlling my players and they are all controlled by someone else who I don't even know.

I don't add guests and I only play solo matchmaking.

Very frustrating because I have to quit and lose my streak on champions.

Please see attached video as I think that would show best what I mean. For reference, my gamer tag is DKans. The other users I have no idea who they are.

Please fix as this has happened to me more than once and is getting frustrating to play.