ghoul fest- what am I continuingly starting a game for it to disconnect after seconds of game play.
not just tonight but everyday since Friday.
Why is it so hard for you guys to get this right?
everyday I go to log in for play only to be met with server issues.
This is no longer acceptable.
Community ManagerHi there. Appreciate you reaching out. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.
It would also be good to try the suggestions in this article for connection troubleshooting. Thanks!
This is on going and massively frustrating- do something about it.
No report or any other information available when I went back to the link you sent.
I am not sure that the solution should be - hey user; we are providing a product that doesn’t work effectively so can you go and find out what other companies are doing?
Community ManagerMake sure Share Usage Data is enabled within FC 27. Also, check to see if you're logged in to the test with the same account you play on.
Quality is fine and all the troubleshooting stuff does not work. Its an EA global issue
Same issue
Happens to me and sometimes I play a full game and then it disconnects me saying I left the game, really frustrating. Was also an issue with a live event in early September
Continually this…
Community ManagerCan you also get me the match history? There is a button for it on the connection quality report screen.
The overall isn't bad, but you have some packet loss and it's always possible that can cause disconnects. Which ISP are you on? Have you contacted them to see if they are noticing any issues?
This is today’s match which quit after seconds of game play
I’m having the same issue, the game starts and when it gets to 5 in game minutes. It crashes. It’s annoying as hell
SAME, i’m fed up. Its like 10-20 seconds and then it just disconnects. Its only in the Ghoul fest, so I wouldn’t say the problem is on my part…
Yeah so there is the result of the EA quality connection report. I tried to play 4 matches, all of them ended in the first minute by the disconnection…
Community ManagerYour connection doesn't look bad. Did you try the suggestions in this article for connection troubleshooting?
So far tonight. 5 matches started. 1 played to completion - 4 drop outs. Playing on a wired network connection direct to the router. With a connection quality of “great - 99/100” - zero packet loss.
I am sure it will still be my fault though.
maybe it’s time for an FOI to find out how many players are reporting slow menu stitches, freezing during gallery feature use, multiple dropout of games and store being unavailable.
if that data showed EA were providing a product that was not as described or not suiting the purpose that it was purchased for then I am pretty sure that trading standards/basic consumer rights might mean that they are liable for refunds of a nature that would hit the company’s bottom line.
just a thought.
So far tonight. 5 matches started. 1 played to completion - 4 drop outs. Playing on a wired network connection direct to the router. With a connection quality of “great - 99/100” - zero packet loss.
I am sure it will still be my fault though.
maybe it’s time for an FOI to find out how many players are reporting slow menu stitches, freezing during gallery feature use, multiple dropout of games and store being unavailable.
if that data showed EA were providing a product that was not as described or not suiting the purpose that it was purchased for then I am pretty sure that trading standards/basic consumer rights might mean that they are liable for refunds of a nature that would hit the company’s bottom line.
just a thought
Do you really care EA ?? This shidddy servers and the event is not playable at all ?? Does it make sense for you to make ladies stronger than men in the game 😁 you ruined the game that I used to play since my childhood
