Ideas

WoYaoOuDaKa's avatar
WoYaoOuDaKa
New Spectator
4 days ago

Transfer list gains extra previously owned cards after sales

Transfer List Exceeds 100 Items and Previously Owned Players Unexpectedly Reappear I encountered an unexpected issue with my Transfer List. My Transfer List was full at 100/100 items. After 8 items...
anticheat
connectivity
crashing
missing content
pc
progress issue
steam
updates
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Thanks again, everyone, for taking the time to report this and share the details so far.
If you still suspect that some of the items appearing on your Transfer List are duplicates, please share the following information with us:

  • EA ID / username:
  • Platform:
  • Player name(s) affected:
  • Item version:
  • Number of duplicate items
  • Whether the duplicated items show as First Owner
  • Whether the items appear in-game, Web App, Companion App, or all of them
  • Screenshots showing the duplicated items and your Transfer List count

Any other details that could help us reproduce or review the issue would also be very helpful.

Thanks again for your help. 

Rampage_A7X's avatar
Rampage_A7X
New Spectator
3 days ago

Hi EA_Pulsar,

The glitch is still present after my first message here, although not to the extent that it causes me to exceed the 100-item limit on my transfer list.

Here is the requested information:

  • EA ID / username: Rampage_A7X
  • Platform: PC
  • Player name(s) affected: multiple, see below
  • Item version: Rare Gold
  • Number of duplicate items: at least 20
  • Whether the duplicated items show as First Owner: Yes, all of them
  • Whether the items appear in-game, Web App, Companion App, or all of them: They appear on all available platforms. The items can be stored in my club, sold and used in matches.

 

Some additional information that might be helpful:

  • I usually have around 90–100 items on my transfer list, with a high amount of fluctuation due to frequent buying and selling. I don't know whether this could have any connection to the glitch.
  • I don't know exactly when the issue first occurred. I only noticed it after a first owner Luis Díaz appeared on my transfer list, even though I was sure I had never packed this card. It is possible that additional duplicated items appeared before or after my initial report without me noticing them.
  • I tried to store as many of the affected items as possible in my club because I did not want to profit from the glitch. I discarded some others in order to get my Transfer List back below 100 items.
  • I have attached a screenshot showing items on my Transfer List that I am 100% sure are a result of the glitch. I do not remember packing these players, and they do not appear as packed items in the in-game gallery.
  • I also attached a JSON file containing data for these players that I gathered from the network requests made by the UT Web App while accessing the transfer list. Perhaps the item/resource IDs or other data in the file can help you trace how these items were created or where they came from.

 

Thanks for your help!

If there is any additional information I can provide or anything else I can do to help investigate the issue, I would be happy to assist. Please feel free to reach out to me anytime.