We've gotten reports of players not receiving purchased items after spending real-world currency following Update 0.31.1.
The Full Circle team is working to identify the issue's cause to deploy a f...
Ideas
EA_cuervo
Community Manager
Community ManagerHey SAVAGERY919 & PicantesauceArts, I'm really sorry to hear about that.
Just to clarify, you both purchased the Dem Bones Deluxe pack from the web store, correct? When making this purchase, were you logged in with the EA account that is currently linked to your PSN/Xbox account? You can check if the accounts are properly connected here: Connected Accounts
I did not purchase the pack from the web store. I purchased it in game through the steam platform. My funds in the steam wallet were taken out. I received an error message that read, "Error, failed to purchase." My steam account is connected to my EA account.