Hard soft-lock / no plater control / PC

Hi EA Support,

I just installed the game and was excited to play but ran into a huge bug. When loading into the game, the game forces the "go to map prompt and immediately glitches my character in and out of the map. I have 0 control and cannot access the map, friends list, or settings. Restarting, re-installing and verifying files does not fix it. This happens everyime I load in. Can someone please reset my player/session rate.

My username on steam is takesumrisks thank you!