Ideas

SinfulSkater1's avatar
1 day ago
Status:
Needs Info

Not Receiving Purchased Items Mega Thread

We've gotten reports of players not receiving purchased items after spending real-world currency following Update 0.31.1.

The Full Circle team is working to identify the issue's cause to deploy a fix as soon as possible, but we need more information. One workaround has helped some players: reboot skate. and log back in.

If the workaround does not fix your issue, please reply to this thread with the following:

Platform you're playing on.
What you purchased.
Where did you purchase it? (EA Web Store or in game)
What you didn't receive.
Username (PPSN ID, Xbox Gamertag, or EA ID).

Thank you for your patience as we investigate this issue.

the skate. team

15 Comments

  • GucciTrapLord's avatar
    GucciTrapLord
    Seasoned Novice
    1 day ago

    PC/Steam 

    Dem Bones Deluxe Pack from the EA store 

    Skate Pass

    EA ID: GucciTrapLord

  • Ps5

     Dem Bones Deluxe Pack Premium Skate Pass Accidentally purchased separately

     Nonamepj

  • TapiesBale's avatar
    TapiesBale
    New Spectator
    1 day ago

    -PS5

    -Dem Bones Deluxe Pack

    -Premium Skate Pass (Accidentally purchased separately)

    -TapiesBale

  • Loseroni's avatar
    Loseroni
    Seasoned Scout
    1 day ago
    • PC/Steam
    • Dem Bones Deluxe Pack
    • Premium Skate Pass (Accidentally purchased separately while trying to troubleshoot issue)
    • Loseroni