we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges. the Full Circle team are working to indentify the cause of the...
Ideas
When completing the challenge to get across the rail, which has a floor of lava, it softlocks, requiring a full game restart.
Which is the 4th one in the Stop, Quick Drop, and Roll misson.