we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges. the Full Circle team are working to indentify the cause of the...
Ideas
EA_Lanna
Community Manager
Community ManagerHeya 9756veb2np4a and DarKJay420,
Appreciate the heads up. We're looking into soft lock reports and could use a bit more information.
Could you pop the following details into your reply if you're softlocked (can't complete a Mission, Challenge, or the tutorial):
Platform
What MIssion/Challenge?
If Mission, what step in the Mission?
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.)
- EA_Lanna
PC Steam
Mission Tour1: Skater Eyes - Listen to Vee
Vee says their voiceline but then nothing happens and the mission does not continue. I tried reinstalling the game and I did all the available challenges I could but everytime its not working.
ea: willthepresident
Update regarding to my softlock issue; It's still softlocked even after you guys pushed out back end fix. I verified game files from steam but it didn't help.