we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges. the Full Circle team are working to indentify the cause of the...
Ideas
Game: skate. (PS5)
Version / Build: 1.000.009 (Updated 10/25/2025, 7:28 PM)
Console: PlayStation 5 (Disc Model, 1st Gen)
System Software: 25.07-12.20.00.05-00.00.00.0.1
PSN ID: Psych0delic77
Purchase: Founder’s Deluxe Pack ($52.99) + 2,800 San Van Bucks ($26.49)
Season: Season 1
Tasks completed: 10 / 10
Date completed: ~ Oct 28 – 29, 2025 (Afternoon)
Connection: Online
Bug Summary
After completing all 10 Season 1 tasks, the Claim button appears but when pressed it grays out without awarding any reward.
Leaving and returning to the Seasonal Tasks page resets it back to Claim Available. The loop repeats indefinitely.
No reward, currency, or notification is granted.
Attachments / Proof
Attached screenshots show:
- 10 / 10 tasks completed
- Claim button active → greys out
- Return to screen → Claim available again
- Profile (Founding Founder, RIP Score 7007)
- Purchase history confirming Founder’s Deluxe Pack & San Van Bucks
Troubleshooting Tried
- Closed and reopened game
- Logged out / in to PSN & EA account
- Multiple PS5 restarts
- Verified all other rewards and missions claimed
- Stable internet connection
Issue persists after all of the above.
Expected Result
Completion of all Seasonal Tasks should grant the designated Season 1 reward(s) — possibly San Van Bucks or cosmetic items tied to the Premium Pass.
Additional Observations for Devs
- Some challenge actions intermittently fail to register (e.g., Spread Eagle tricks, the “Caveman → Flip → Manual → Lily Pad” combo, and hitting 4 air conditioners).
- These occasionally require restarting the game to re-trigger progress
- I suspect the Seasonal Task bug may share a similar state-tracking issue: if one sub-challenge flag desyncs before claim, the system may never fully mark the Season objective as “redeemable,” leaving the UI in a claim loop with no reset option.
Feedback
I was part of the original play-test group and am thankful for that. I love the game and want to help it succeed long-term. I hope this report helps trace the reward-claim logic issue.
Please confirm if rewards will be automatically granted or compensated once the fix is deployed, and post public patch-note updates when available.
