we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges.
the Full Circle team are working to indentify the cause of the issues and get a fix out as soon as possible, but we need some info.
please reply to this thread if you're softlocked (can't complete a Mission, Challenge, or the tutorial) with the following info:
Platform
What MIssion/Challenge?
If Mission, what step in the Mission?
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.)
thanks for your patience - we're on it.
the skate. team
Ideas
Softlock MEGA THREAD
8,985 Comments
- Wunder_Wulfe18 days agoSeasoned Spectator
Platform: PC [Steam]
EA Username: Wunder_Wulfe
SteamID: Wunder WulfeI've been permanently softlocked from the entire game.. My character randomly disappeared while I was doing a line, and after the first restart, I was stuck inside of a black box in the void when I used my replay camera to check. After the second restart I have been completely unable to play the game, and it will always boot into a black screen with no way to progress.. really stinks because I have purchased the skate. pass and have been ~2 days without any way to enjoy the game on my account. I would appreciate if a developer or team member could hard reset (without deleting all of my options, challenges, tix, items, etc) or spawn my character into the server, or otherwise fix this issue! much love!
- VesperSB18 days agoRising Observer
Platform: PS5
What MIssion/Challenge?
Full Pull TourIf Mission, what step in the Mission?
Spots and How to Own ThemUsername: Viatrixs
- Wborg83018 days agoNew Spectator
Hi,
I can, after a long time, now see some missions, which is a great improvement! However, they are all locked. The first mission (Tour 1: Skater Eyes - Open Your Eyes) has no unlock conditions, but it stays locked. Therefore the other 2 are also locked. Can you please unlock it for me?
My Steam username is: Wborg (it's the account linked to this EA account)
Thanks in advance!
- m34htastic18 days agoNew Spectator
PS4, im not on a mission but my character glitched and now i cant load into the game anymore. I tried everything. The only way i think i can get it fixed is if the devs release a patch
User exterior_tussle7
- vchappers9718 days agoSeasoned Spectator
SAME DUDE
- Littrell112718 days agoNew Spectator
Platform - PS5
What Mission/Challenge? I was on the way to do Manual 101 but got kicked from the server last night. Now when I go to Missions it shows just Tour 2: Bag of tricks Know the score. I have attached a photo of it. And also, can’t unlock Gullcrest Village. It’s been at 0/70 since launch. . . .Username you're playing with - Littrell1127
- vchappers9718 days agoSeasoned Spectator
The shop items change daily so again, missing out on getting in game items. Not a massive deal breaker, i’m an adult, but many people will be disappointed and not willing to put money into a broken game to pay for items.
Those people have probably given up on the game and any hope of this issue being fixed. Is there any way you can completely wipe my game data? I’m not even 1 mission in so restarting the game is fine for me, I can’t change my EA user via Xbox for a few months nor does uninstalling the game fix anything. Or provide a solution in game to log out/change accounts? Signing into a different EA account in game rather than it being linked to the console. Idk 🤷, i just want to come back from work and play skate. Used to come back from school and play Skate 3.
- vchappers9718 days agoSeasoned Spectator
any hope of this being resolved this year? Have been locked on Full Pull Tour since September 16, day of release. Have posted here my platform, mission and user but no further forward. Understand you’re updating the game with new seasons but when people can’t even access the store, any missions or way to up their RIP score, the game died. I really want to play this game, but the lack of urgency around the soft locking is disappointing. I hope there is some in game compensation for people who are still waiting
- CjayBlade30019 days agoNew Spectator
Platform - PS5
Mission/Challenge - Tour 2: Bag of Tricks / Unlock Conditions: Complete "The Next Level"
Username - CjayBlade300 is my EA Account and CjayBlade is my PSN
Second time posting, have been locked here since the game's release. Please help me I really still want to play and support the game!
- xNvict19 days agoNew Spectator
This is my 3rd post about softlock. I've had this problem since day one. I've been patient until now, but I'm starting to get really discouraged with the game and I'm going to end up quitting at some point since I see that this is never going to be fixed.