we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges.
the Full Circle team are working to indentify the cause of the issues and get a fix out as soon as possible, but we need some info.
please reply to this thread if you're softlocked (can't complete a Mission, Challenge, or the tutorial) with the following info:
Platform
What MIssion/Challenge?
If Mission, what step in the Mission?
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.)
thanks for your patience - we're on it.
the skate. team
Ideas
Softlock MEGA THREAD
8,977 Comments
- pateens10 days agoSeasoned Novice
Platform: ps5
What MIssion/Challenge? Finer grind
If Mission, what step in the Mission? Step 4/8
Username you're playing with: pateensloving the game, I just want to be able to progress. Any news on this?
- Jeusus511 days agoNew Spectator
I'm so softlocked that I can't check what mission I'm on, It's just after you own your first spot shortly after leaving the tutorial island. The game is stuck in an infinite loop of the app companion thing saying ""I'll also keep it up to date with new challenges, tools and other helpful things, for finding your way around!" opening the map, instantly exiting the map and repeating the dialogue before doing the same thing. I can't move, I can't delete my save or restart my game, I've tried re'installing' the game, no dice. Steam username is "Ekeninoo2" I imagine my EA id is Jeusus5. If a full-on investigation would take too long please just remove my save and let me restart because I can quite literally do nothing.
- gushigush11 days agoNew Spectator
Xbox and PC
I’m stuck in the tutorial where the lady says “I’ll also keep it up to date with challenges, tours, and helpful things for finding your way around”
EA ID: gushigush - VesperSB12 days agoRising Observer
Finally unlocked "Spots and how to own them" mission after months! I can finally progress in Hedgemont. Thank you devs!
- helmetjack12 days agoNew Spectator
When I start the game It loads me onto a black screen for the mission where Izzy leads me up the building in gulcrest where the new mega ramp is. Softlocked me while I was climbing up the building. The screen is black but I can see the mission objectives faintly.
- IcyKay_4712 days agoNew Spectator
i'm being soft locked on ps4 Tour 2: Bag of Tricks Step 5/7
User is KaazKayy PSN
- ItzTeigan0812 days agoNew Spectator
Platform -Xbox
What MIssion/Challenge? - tour 3 : express yourself
If Mission, what step in the Mission - step 3/14 market mile victory lap
Username you're playing with (Gamertag, PSN ID, or EA ID - itzteigan1316stuck on visit blocks in market mile it is just stuck at 4/5 even though i skated through everywhere
- wamiejeir12 days agoNew Spectator
softlocked, not even in a challenge, walking around in hedgemont and tried to get out of a ledge hang that my skater magneted into, tried to press circle to bail out of it, immediately sent to 0-0 and now I'm entirely softlocked.
on PS5, USER is jb-weir
- sdrotar13 days agoNew Spectator
Platform: PS5
What Mission/Challenge? Mission Tour 3
If Mission, what step in the Mission? Step 6
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.): CaptColoradoAfter advancing past step five in the same mission, the audio from Shingo triggers, and the cutscene that pans down the side of the building begins.
After that, however, there are no waypoints on the map to the next step, and the message “Listen to Shingo” never gets its box checked, or leaves the upper-left corner of the screen.
Not only is there no way to advance further, but anytime that you finish a challenge in open-world mode, the audio and cutscene plays again, before returning you to your previous spot the open world. This also happens in every subsequent reboot of the game.
UPDATE: The audio and cutscene no longer play as often, but the problem persists and there’s no way to advance the game until this has fixed. I purchased the Founders’ package and really want to support this game, but I’ve been reporting this bug for more than two months now with no answers from the development team, and no fixes anywhere in sight.
I’d really like answers and clarity as soon as possible, please.
- derMondbear13 days agoNew Spectator
Description of the issue:
I'm blocked in a infinite loop in tutorial. Not possible to walking or doing any move. I'm completely blocked and no way out.
The loop is:
- She keeps talking
- She displays the map
- She closes the map instantly
- She repeate the same sentence as step 1
- She displays the map
- She closes the map instantly
- etc...
- etc...
The loop is repeating infinite time.
Steps to trigger/reproduce the issue:
I have no idea. I just played the game and reached this point. The game started to bug by itself. It was just after the shop, when I bought a t-shirt for the first time and change my clothes.
Platform:
steam
Username: derMondbär
Troubleshooting steps already performed:
Press "Pass everything" doesn't work.
Tried to click on the menu or anywhere else the pass the loop, nothing happens.
Uninstall/Install the game, doesn't work.