I was able to play the game just fine a couple of hours ago but after a softlock I've only been able to enter the start screen, then the loading icon goes and goes and goes and goes... after a few mi...
Ideas
EXACT SAME ISSUE! I've only gotten back in the game once, i was under the map for a moment and then immediately disconnected. The furthest I've gotten is receiving this new prompt past the loading screen.
I linked a steam account to my EA id then downloaded the game on steam and was able to get with no problem