I was able to play the game just fine a couple of hours ago but after a softlock I've only been able to enter the start screen, then the loading icon goes and goes and goes and goes... after a few mi...
Ideas
This happened to me climbing a crane, so I created a whole new account just to play the game and then it happened again to my new account when my guy hit a weird texture in a community park and fell under the map. I’m really trying to play your game EA, but you’re making it as hard as possible.
Same with the crane