Ideas

Rogue_Stave's avatar
Rogue_Stave
Seasoned Novice
4 days ago
Status:
Investigating

Stuck on black screen with game mouse pointer

I was able to play the game just fine a couple of hours ago but after a softlock I've only been able to enter the start screen, then the loading icon goes and goes and goes and goes... after a few minutes there's nothing but a black screen but I can still see the mouse pointer from the game (the green one), after that nothing happens no matter how much I wait.

Tried lots of things to get it fixed, in the end I got desperate and I logged in into a different computer and I have the exact same issue so this is server sided.

This isn't really related to the many other softlocked issues because I wasn't even in the middle of a challenge or anything, I was just skating around when I slammed into the floor and a weird bug happened to my character and I had to force close the game because I got softlocked.

Still curious to know if anyone else is having a similar problem. 

58 Comments

  • Rogue_Stave's avatar
    Rogue_Stave
    Seasoned Novice
    18 hours ago

    sabe00​ THIS THIS THIS. THIS WORKED WONDERS FOR ME, I CAN FINALLY PLAY! THANKS! I RECOMMEND EVERYONE TO TRY THIS AND LIKE THIS POST SO EVERYONE ELSE CAN SEE IT.

    THANKS A MILLION MAN!!!!👏

  • TheRedHawk422's avatar
    TheRedHawk422
    Rising Spectator
    17 hours ago

    Console gamers are in shambles right now. Glad you guys are free, though.

  • ian-25's avatar
    ian-25
    Seasoned Newcomer
    14 hours ago

    I’m on console but have a pc with linked accounts, how do I launch that EA anticheat  exe in the game folder? 

  • ian-25's avatar
    ian-25
    Seasoned Newcomer
    13 hours ago

    PS5 players I was able to get back in.
    All I did was download steam on pc or whatever, installed the game and it went right in. I did see the EA anticheat while it was launching the game. 

  • +1, slammed and got glitched into the ground and now the game loads to a black screen. Originally on steam, but tried launching through EA launcher, in windowed mode, no changes. Hoping this gets fixed.

  • Pandora_syn's avatar
    Pandora_syn
    Rising Spectator
    6 hours ago

    OMG 😱 this worked.. I logged in and moved skater to ne location. I can now login regularly on laptop and PC. You're amazing!!

  • Same probleme for me on PC.
    Lauching the Anticheat Exe did not worked. 😭
    Last time I quited the game : I was going up the building into the big red crane ...

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