Ideas

TrelSkutu's avatar
TrelSkutu
Seasoned Traveler
4 days ago
Status:
Troubleshooting

Conquest counting incorrect points

I KNOW 100% that I completed the red crate in this past Conquest. I completed 630 points on the nose in the game; however, I only received the gold crate rewards along with my Conquest Pass Plus rewards, meaning I only got 90 shards of Satene Shan. I obtained 631 and 633 points in the previous two Conquests (along with the Conquest Pass Plus rewards, getting 110 Satene shards), but for some reason, exactly 630 did not provide complete rewards. 

I brought this up in my Alliance and Guild Discord chats, and at least three other people have experienced the same thing. Each person who did not receive the proper rewards got exactly 630 shards. Either the tally mechanic of Conquest points is not working correctly, or the assigned points for one (or up to three) feats are not accurate with what is being shown in the game.

PLEASE HELP!!
Ally code: 116-656-142

4 Comments

  • Status changed:
    New
    to
    Troubleshooting

    Checking your account, you appear to have received 90 Satele Shards (which is the max) from your inbox as the end of Conquest Rewards on March 30th at 6:48:54pm UTC.

  • TrelSkutu's avatar
    TrelSkutu
    Seasoned Traveler
    3 days ago

    Right, I was supposed to receive 110. I finished the red crate and purchased the Conquest Pass Plus. Meaning I should have received 110 shards, not 90. There are other members of my guild that have had the same issue. How come I didn't get the additional shards from my Conquest Pass Plus? Maybe it was a previous Conquest that I didn't get all the rewards I was supposed to? Can you check one of them? I should have been able to unlock here yesterday (March 30th), but I'm missing 20 shards for some reason. Thank you!

  • I thought I was going crazy this happening to me too... They also said 100% the same thing to me  that I got gold crate ... I hope you get helped bc I need help too 

    ally code 199-554-866

  • TrelSkutu's avatar
    TrelSkutu
    Seasoned Traveler
    2 days ago

    EA_UltraSlide​, could you please check my other Conquest rewards for Satene? I should have unlocked her this week, but for some reason, I'm 20 shards short. I maxed out the red crate each Conquest and bought the Conquest Pass Plus each month as well. I know something went wrong somewhere, I just don't know where.

    Thank you for the help

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