I bought the Episode Pass twice, once from the webstore, once from the app. Using the "Restore Purchases" function has not helped, nor has using the in-game help function. It has been three days now, and I still have not received the episode pass. I am missing out on limited-time rewards because of this, and I have been locked out of the Maul journey because I cannot get 4-star Barriss. Has this been a common occurrence for anyone else?
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