Ideas

9lvk1amjkk5v's avatar
9lvk1amjkk5v
Seasoned Newcomer
14 days ago
Status:
Not A Bug

Logged in and account is banned.

Good day.  I am ally code 539-339-153. Game name DrV  I went in to log in last night and it says account banned for playing repeat offenses.  I am trying to understand what is going on.  I had an issue when the eras switched over.   I purchased Mara packs etc at the very beginning of the changeover  and didn’t receive loaned shards.  Later that day I was compensated in my game inbox with shard.   Which I appreciate.  Maybe this is related somehow.  I am looking for a resolution so I can begin playing again.
I appreciate you looking into this.    

4 Comments

  • 9lvk1amjkk5v's avatar
    9lvk1amjkk5v
    Seasoned Newcomer
    13 days ago

    I updated my ally code. I originally incorrectly typed it in. I re edited it. 

  • Rather than reporting a bug; you need to fill in one of these:

    Cheating and Appeals Process | EA Forums - 10674104  

    Although it says 'repeat offense' I believe that's the standard message.  So, it could be for anything (other than Coliseum, which has a specific message).

    9lvk1amjkk5v wrote:

      I purchased Mara packs etc at the very beginning of the changeover

    The one thing I've heard (this is purely gossip) is that CG have got quite hot on players making purchases behind a VPN.  As you said you purchased packs, could this be the reason for it?  Obviously, this is a rhetorical question, that's between you and CG.

  • 9lvk1amjkk5v's avatar
    9lvk1amjkk5v
    Seasoned Newcomer
    13 days ago

    Thanks. I filled it out.  We will see what happens.  

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