We had a summer time shift in the UK, but the daily quest reset time did not follow it. The new reset time (21:30) was very inconvenient for me (baby go to bed time), so I’ve asked support to revert ...
Ideas
The time should automatically adjust to time changes over which we have no control.
Well no, it can't. Players use a time that suits them, not a time that is meant for their time zone. Less than half the countries in the world change at the same time as us. Also, there are countries that share our time zone for part of the year, that don't change to summer time.
Also, I could be in the UK and work odd hours, which is the case for me as I work Japanese hours (they don't have a summer time), but I don't live Japanese hours.
the support on the issue was absolutely atrocious ............... worst support experience I had so far.
Ohhh, it can get worse.....much much worse. However, I'd have thought an issue like this (where they don't need in game knowledge) would have been within their remit.
Well, I’m in IT myself and for me grabbing local device time or, if it can’t be trusted in a corporate environment, an authenticated trusted NTP server, is default. The end user shouldn’t even be concerned with such issues: it just happens. Also, it’s not rocket science to change reset time once to what it was a day before to manually compensate for a bug (yes, not updating time automatically is a bug which can easily ruin you patch management, version control etc etc). Instead they’ve changed it to 23:00 and now blaming me. A classic case of contacting support making things worse, seen that, been there, but in a corp env that usually leads to terminations :)
Btw, I have to work Californian hours from time to time, but that’s mainly about incidents and escalations.
As harvest said, if it automatically changed your resets, that would change your absolute PO times, and if others on your fleet shard have not changed their clocks, that could unduly mess things up.
But again, you can go change it yourself.
Got it, but unfortunately I can only change it myself in 222 days :(
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- EA_Lanna29 days ago
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