My game is lagging, unplayable

NeutrinaEditora  Does this happen in a new save too?  I'm not suggesting you abandon your current save, only that this is a useful test.

Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

Hi, for a few days I've been having a problem with lagging, the moving isn't smooth and I can't play the game at all. I have done everything, disable all mods and scripts, I even removed the override I had for the Main Menu and changed from X9 to X11, but the game is not playable and is driving me nuts. Can you help me, please?

Thank you!

Do you have the symptoms above or something else ?

Lagging and moving doesn't sound the same.

Might be better if you posted in the tech forum of your platform.

Thank you, and yes, I have post this issue in the tech forum and made an error message on the EA APP. 

Let's see, the sims move in sections, is not smooth moving like normal is like seeing it, not in slow motion, but like with lags between steps, and when I want to make a command I have to wait a while for anything to open, and then the sims take a while to do the command, even clicking on a house it takes a while to show who lives there, it's frustrating. I can't play it like that and I looooove playing the sims.

Thank you for your time and answer!

Hi, puzzlezaddict

Thank you for your prompt response. Here's my DxDiag, I think I read a problem with the Nvidia, please let me know what you see. I started a new game and it is happening there too. I hope we can solve this together. And thank you again!

Hi, puzzlezaddict Thanks for the prompt response. I thought I had left a reply earlier, I don't know what happened, maybe I didn't log in. Anyways, I started a new game and it's still doing the same. Here's my DxDiag, I found some errors there, but to tell you the truth I had no idea what DxDiag was, so is all new to me. Do you think this problem has to do with updates on Window 11? Just a thought. Thank you for your help, I miss my sims and I will buy a new computer if I have to. Let me know what you see and thank you so much for your help!

Hi, , thank you for your prompt response puzzlezaddict! This is the third time I have replied to this message, but somehow they don't stick, when I come back I don't see mine, only your reply. I don't know what's happening, maybe they will be three of my responses tomorrow or I will have to send you a direct message?

Well, here goes again: I started a new game, the same thing is happening. This is my third time trying to send my dxdiag, I had no idea what that was but now I see an Nvidia error? Please let me know what you see, I hope we can fix this together. Do you think this has to do with Windows 11 updates, just a thought. Thank you again, I hope we can fix this together, if this reply ever gets to you, I am sorry if it's a lag problem and you are getting all of these messages, I really don't know what to do. 

Thank you so very much puzzlezaddict for all your help. I will try all this and get back to you! Again, thanks your much for your time!

It worked!!!! You are awesome. Thank you, thank you, thank you!!!