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areas","id":"message:11975096","revisionNum":3,"repliesCount":14,"author":{"__ref":"User:user:5396914"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Idea:board:the-sims-4-bug-reports-en"},"conversation":{"__ref":"Conversation:conversation:11975096"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11975096"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n I’ve got a two story shop and when customers leave the shop (for example when it closes) they go upstairs (into the employees only section) and then disappear. \n It’s not a major bug, but in my...","body@stringLength":"327","rawBody":"

Hi,

\n

I’ve got a two story shop and when customers leave the shop (for example when it closes) they go upstairs (into the employees only section) and then disappear.

\n

It’s not a major bug, but in my opinion something worth mentioning. 

\n

Edit By Crinrict: Added Tag to Title, Adjusted Title

","kudosSumWeight":6,"postTime":"2025-03-08T12:36:14.329-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:live mode","text":"live mode","time":"2024-08-23T10:30:58.480-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:mods","text":"mods","time":"2022-11-09T11:40:27.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:pc","text":"pc","time":"2024-07-15T13:50:17.283-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11975096_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":166},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"status":{"__typename":"IdeaStatusDetails","text":"Under Investigation","statusKey":"in_review","description":"Bug is being investigated and scoped.","label":{"__typename":"IdeaStatusLabel","type":"FILLED","color":"1500B3","visible":true},"statusGroupKey":"in_progress"},"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi,

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I’ve got a two story shop and when customers leave the shop (for example when it closes) they go upstairs (into the employees only section) and then disappear.

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It’s not a major bug, but in my opinion something worth mentioning. 

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Edit By Crinrict: Added Tag to Title, Adjusted Title

"},"Conversation:conversation:11975096":{"__typename":"Conversation","id":"conversation:11975096","solved":false,"topic":{"__ref":"IdeaTopicMessage:message:11975096"},"lastPostingActivityTime":"2025-03-27T04:16:49.964-07:00","lastPostTime":"2025-03-27T04:16:49.964-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:11975096":{"__typename":"ModerationData","id":"moderation_data:11975096","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11975096_3":{"__typename":"Revision","id":"revision:11975096_3","lastEditTime":"2025-03-16T06:55:44.743-07:00"},"IdeaReplyMessage:message:12052691":{"__typename":"IdeaReplyMessage","id":"message:12052691","conversation":{"__ref":"Conversation:conversation:11975096"},"author":{"__ref":"User:user:24172"},"revisionNum":2,"uid":12052691,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:the-sims-4-bug-reports-en"},"subject":"Re: [BH] Customers leave shop through non-public areas","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12052691"},"parent":{"__ref":"IdeaTopicMessage:message:11975096"},"body":"

I am having a similar issue.  So one of my employees set fire to the cooker.  No harm done other than needing to replace the cooker and counter next to it as I have the alarms and sprinkler system on the lot.  But this customer has come in through the doors after the fire and just raided my sims fridge - without paying!  And no it's not a disruptive customer, just a regular customer. Attached screenshots.  You can clearly see she's a customer and you can clearly see the area is in yellow for employees only.  I am going to try and lock this door now for employees and household only but really shouldn't have to. 

Edited to add, I do not run mods. 

. 

","body@stringLength":"1451","rawBody":"

I am having a similar issue.  So one of my employees set fire to the cooker.  No harm done other than needing to replace the cooker and counter next to it as I have the alarms and sprinkler system on the lot.  But this customer has come in through the doors after the fire and just raided my sims fridge - without paying!  And no it's not a disruptive customer, just a regular customer. Attached screenshots.  You can clearly see she's a customer and you can clearly see the area is in yellow for employees only.  I am going to try and lock this door now for employees and household only but really shouldn't have to. 

Edited to add, I do not run mods. 

. 

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