Ideas

Dollypig's avatar
Dollypig
Seasoned Observer
4 months ago

[BH] Employees Won't Stay Employed

Every time I log in, my employees are unlisted, the game says I have no employees. When I hire new people, some ex-employees are still listed under "Manage Employee tasks," including the dead ex-business owner. 

 

I took a screenshot of the employees I just hired, and all the people it lists when I go to manage employe tasks.  London Ibarra was someone I hired last time I played (yesterday). I never fired her or her coworkers. Sparkles listed here has no skills because she is dead and Moved On to the great beyond. She is the ex-business owner. 

8 Comments

  • Dollypig's avatar
    Dollypig
    Seasoned Observer
    4 months ago

    In case my screenshots act rudely like in my last post:

     

  • Dollypig's avatar
    Dollypig
    Seasoned Observer
    4 months ago

    Also, the owner hired is wife in one of my plays, I never fired her but she appeared unlisted, and it still gives me this interaction 

     

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago

    Hi Dollypig 

    when did this start ? After your Sim die or before ? Do you see the same on a different business ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Hire new employees and restart the game.
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    *Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.*

  • Dollypig's avatar
    Dollypig
    Seasoned Observer
    4 months ago

    It happened after the Sim died and her grandson took over the business. 

    I have many LastException files in there and three from two days ago... should I copy paste all of them or upload them somewhere?

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago

    Old ones aren't that useful. 

    Try to delete them all and trigger the error by rehiring some Sims and then see if you get new LEs when restarting the game.

    If you do get new ones, copy/paste the content to a post here.

  • Dollypig's avatar
    Dollypig
    Seasoned Observer
    4 months ago

    I opened the game and a LastException file generated as soon as I resumed the game. It's doing the thing it does where it isn't showing any of his business information. Usually after a bit of play it will admit he owns a business and then I can check. 



    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>d26947ad031c77967fd5cf2</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-04-14 12:08:05</createtime><buildsignature>Local.Unknown.Unknown.1.113.297.1220-1.300.000.208.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>d26947ad031c77967fd5cf2</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 260, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1761, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 602, in remove_employee&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 724, in _unregister_on_employee_career_removed_callback&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0&#13;&#10;Client Session Time: 17.73&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,437,0,5950&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 12.7.6 (Build 21H1320) GPU: Apple M1 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;&#13; &#10;</desyncdata></report>
    </root>

  • Dollypig's avatar
    Dollypig
    Seasoned Observer
    4 months ago

    I have never gotten an error code. He can open and close the business via the kiosk; sometimes it takes a couple, but he can. For the past couple of days, usually after a bit of gameplay I look and the business interface is back to normal. Now that I was trying to look at the list of employees of course it wasn't doing that.