Every time I log in, my employees are unlisted, the game says I have no employees. When I hire new people, some ex-employees are still listed under "Manage Employee tasks," including the dead ex-business owner.
I took a screenshot of the employees I just hired, and all the people it lists when I go to manage employe tasks. London Ibarra was someone I hired last time I played (yesterday). I never fired her or her coworkers. Sparkles listed here has no skills because she is dead and Moved On to the great beyond. She is the ex-business owner.
when did this start ? After your Sim die or before ? Do you see the same on a different business ?
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have - Hire new employees and restart the game. - Check if new ones are created - If that is the case, please copy/paste the content here. You can open the file with any text editor.
*Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.*
I opened the game and a LastException file generated as soon as I resumed the game. It's doing the thing it does where it isn't showing any of his business information. Usually after a bit of play it will admit he owns a business and then I can check.
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>d26947ad031c77967fd5cf2</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-04-14 12:08:05</createtime><buildsignature>Local.Unknown.Unknown.1.113.297.1220-1.300.000.208.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>d26947ad031c77967fd5cf2</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 260, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1761, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 602, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 724, in _unregister_on_employee_career_removed_callback File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0 Client Session Time: 17.73 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,437,0,5950 Modded: False SystemInfo: Mac OS X Version 12.7.6 (Build 21H1320) GPU: Apple M1 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report> </root>
I have never gotten an error code. He can open and close the business via the kiosk; sometimes it takes a couple, but he can. For the past couple of days, usually after a bit of gameplay I look and the business interface is back to normal. Now that I was trying to look at the list of employees of course it wasn't doing that.