Getting an issue where I have a business which is permanently glitched as "open" , no matter what I do. I can't close or sell the business, and as it is based at my home lot, I cannot go home with my...
Ideas
Hi laurenlola22
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have, then
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
Here's the last one I seem to have - only one employee who's a ghost...
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>480a27cc6a27e36067d6ad6b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-16 10:55:32</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>480a27cc6a27e36067d6ad6b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0 Client Session Time: 23.15 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,417,0,5930 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce GTX 1650 Ti 30.0.15.1289, GUID: C7F92A49-F172-11EF-A8F1-EBBF9CF449F4 </desyncdata></report>
<report><version>2</version><sessionid>480a27cc6a27e36067d6ad6b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-16 10:56:38</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>480a27cc6a27e36067d6ad6b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0 Client Session Time: 23.15 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,417,0,5930 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce GTX 1650 Ti 30.0.15.1289, GUID: C7F92A49-F172-11EF-A8F1-EBBF9CF449F4 </desyncdata></report>
<report><version>2</version><sessionid>480a27cc6a27e36067d6ad6b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-16 10:56:39</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>480a27cc6a27e36067d6ad6b</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'get_career_by_uid' (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 345, in _select_zone_director File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 491, in _set_zone_director File "T:\InGame\Gameplay\Scripts\Server\business\business_zone_director_mixin.py", line 160, in on_startup File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 911, in update_employees File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0 Client Session Time: 23.15 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,417,0,5930 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce GTX 1650 Ti 30.0.15.1289, GUID: C7F92A49-F172-11EF-A8F1-EBBF9CF449F4 </desyncdata></report>
</root>
HI laurenlola22
would you mind sending me your save game ?
Yep, no worries, just the one affected in a zip file? I can PM you the link to it on Google Drive if that works?
yes, thanks. Make sure you make the link public.
Read First
- EA_Cade11 months ago
Community Manager