Ideas

laurenlola22's avatar
laurenlola22
Seasoned Rookie
10 months ago
Status:
Fixed

[BH] Error code: 123:b378c837/ Can't close business

Getting an issue where I have a business which is permanently glitched as "open" , no matter what I do. I can't close or sell the business, and as it is based at my home lot, I cannot go home with my sim.  Store has been "open" for 23 sim hours and counting...  When I try to close the business, the sim T-Poses and nothing happens.

Error code: 123:b378c837:938c06ee

Fixes tried (none work):

Reloading game, loading old save (all are corrupted), removing mods (happens both with mods installed and without), moving sim to a new lot.

Edit By Crinrict: Adjusted Title, added pack tag as it's probably related to small businesses

Edit by crinrict:

Please use this thread even if you don't get the 123:b378c837 error code if you can't close your business.

LastException associated with this issue

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>cc6d99d7d59342f867db075f</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku>

<createtime>2025-03-19 18:06:10</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1220-1.300.000.207.Release</buildsignature>

<categoryid>business_employee_manager.py:364</categoryid><desyncid>cc6d99d7d59342f867db075f</desyncid><systemconfig/><screenshot/

<desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter
  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career
AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0

 

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  • Status changed:
    Laundry List
    to
    Fixed

    We fixed an instance of Save Corruption that was resulting in Error code: 123:b378c837: In this Save, a Sim was dead, a ghost, and min LOD (Not actively engaged with by the player), which was causing some code around Small Business careers to crash the game on load. We made it so that if a Sim is referenced in this situation the game will not crash when trying to load.

    Fixed in Patch 1.120.117/ 2.25
    Please create a new thread if you're still experiencing this issues

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