Black Screen after launching game

A few people I know have had this issue. One thing that fixed it for a few people were to update their graphics drivers. If that doesn't work, I've seen some people who have deleted their localthumbcache file found in documents > electronic arts > sims 4 who said that worked for them.

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
• What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.

Please post a picture of the black screen you're getting. Is it completely black ?

hello , yes I'm using mods. I removed them and it works only with cc . I have Mac .

its completely black the screen I cant do anything 

I've done it but it works without my mods only with cc 

Mine is the exact same. Haven't been able to play my game from 16th March and its annoying me. I dont use cc or mods and its still the same 

After the update I know ! Try to repair it . Know how ?

Ive tried to repair it a couple of times and still get the black screen 

Hi Vasiamyr​ 

moving this to the mods forum as you say it works without mods

Please check the stickied threads.

Someone else assist you further if you can't find the mod causing it.

crinrict​ thank you!