I am unable to collect the blast from past event rewards. I had no problems, completing the event, but when I went to claim the reward I keep getting claim failed. Please wait and try again as the gn...
Ideas
Having the same issue. Vanilla game, on PC, completed the tasks with no issue but when I try to claim it says "claim failed." Exited and restarted and now the UI is entirely greyed out.
Did you try deleting accountDataDB.package ?
How do I do that? (The deleting accountadata)
Go to documents\ElectronicArts\The Sims 4 and move the file accountDataDB.package to the desktop.
Thank you! It worked!
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- EA_Cade11 months ago
Community Manager