Sim gets pointy ears when aging up

could you please provide the following info:

• Are you using any mods/cc in your game and if so, did you test without them ?
• What platform are you playing on ?

I do not use any mod or cc, and i play on mac on ea

Cany you change them ? Is this the only SIm this happened too ? Do you remember which ear form the Sim had ?

It only happened once, the image of the sims is in the original post, i cannot change them.

After activing the cas.fulleditmode, i can change the ear and doesn´t appear anymore, my sim was a teen

It happens again, every time i grow up a child to teen happens, in male sims

Try the following

- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.