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notjshot's avatar
notjshot
New Spectator
3 days ago

Build Mode Stops Working, Followed by Save Freeze

Lately, my game has been bugged whenever I enter Build Mode. In an older file, I tried building on an empty lot in Windenburg. At first, I started with the walls, and the issues came up when I placed the roofs; resizing, deleting, and changing the color/texture didn't work. I tried Buy Mode, placing a tree to see if it was an issue affecting only the roofs, but it also affected the tree (and other objects). I would get back to Live Mode to save the progress up to that point; however, I would stay stuck on the save screen. After 10 minutes, I forced-quit the game.

I thought it only affected that file. After downloading Cottage Living, I made a new file and moved my new family into an empty lot in Henford-on-Bagley. The same issue occurred: as I made it to the roofing, nothing would work, despite the sound effects of deleting/placing/buying playing. I went back to Live Mode to save the progress, and again the game got stuck on the save screen, so I had to force-quit.

It's frustrating, especially since I was excited to try out Cottage Living. Is anyone else experiencing the same issue? If so, did you find a solution? Thank you!

6 Comments

  • crinrict's avatar
    crinrict
    Hero+
    3 days ago

    Hi notjshot​ 

    did you get any errors or LastException files (can be found in documents > electronic Arts > The Sims 4)

  • notjshot's avatar
    notjshot
    New Spectator
    2 days ago

    Hello,

    I don't have any errors or LastException files

  • notjshot's avatar
    notjshot
    New Spectator
    1 day ago

    After going through the thread, I believe it might be the same issue. It's the first time I've posted on EA Forums. Where should I go from here? I couldn't find a solution in the thread. 

    Thank you for your help so far!

  • JessiMaylala's avatar
    JessiMaylala
    New Spectator
    15 hours ago

    The exact same thing has been happening to me since the newest update. I can adjust the roofs a couple of times and then it stops working and I can’t save. I have uninstalled/reinstalled, repaired the game, cleared the cache, updated my graphics driver, updated my computer, and I don’t not have mods.

  • crinrict's avatar
    crinrict
    Hero+
    7 hours ago

    HI notjshot​ 

    I merged this with the main thread then.

    Don't think there's much you can do. Make sure to click vote on the first post though.

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