Ideas

alveradsanna's avatar
alveradsanna
New Spectator
11 days ago
Status:
Multi Report

Building mode doesn't work

Hello, after the latest update, I can't use any of the tools in Build Mode or modify the building.

Walls and Floors: After selecting the pattern I want, I can't apply it. No matter how many times I click, the tool freezes and only allows me to select areas to repaint, but doesn't allow me to do so.

Furniture and other objects: When selecting an item, my "hand" can't release it or move it to my inventory. I can only move it around the area, but I can't get rid of it. The only thing that helps is resetting the item to its previous location with the Escape key.

Delete tool: It highlights the item for deletion, but it doesn't delete anything. Not objects, not walls, nothing. It doesn't work at all.

I have no mods, no CC, the buildings are the default ones from the game. This problem affects absolutely all buildings.

4 Comments

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  • Hi alveradsanna​ 

    there's a few similar thread for build mode so could provide the following info:

    • What platform are you on ? Mac or PC ? (Please pick a thread tag)
    • Did you never have mods/cc or remove them (Please pick a thread tag) ?
    • Does dies happen on every save you try ? Also new ones ?
    • Have you tried resetting your user folder yet ?
  • 247Mitzy's avatar
    247Mitzy
    Seasoned Hotshot
    10 days ago

    This is happening to me on Xbox with both new and old saves. I also tested if this was saves that are loaded from auto save versus manually saving. I also tested going into build mode with no family on the lot and with a family. Same thing happens: hand grabs items and will not release them despite the green color indicating it’s okay to put them down. Sometimes I have had to force close the game. Also tried deleting the reserve file on XBox (not the save file). 

    This started today for me. I last played the day of and the Wednesday after the April 28 update, and everything was fine. But today (Saturday) it’s not. Was something updated in the background that we’re not aware of? 

    Edited to add: I’ve tried on lots from the gallery, lots I’ve been playing on, fresh base game lots and in both rental and regular residential. Also happens to community builds. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 days ago
    Status changed:
    Troubleshooting
    to
    Multi Report

    As this report contains multiple bugs and we may already have active dedicated bug report threads opened for them here "Compiled list of reported issues" this thread has been closed.

    If there isn't an active thread dedicated to each of the bugs you're experiencing in the link above, please go ahead and create a new bug report, one per each individual bug after testing if the issues persist after removing any mods/cc. That way, we can track things easier and provide relevant information regarding the specific bug.

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