Ideas

Ghost-Phantom's avatar
Ghost-Phantom
Seasoned Scout
7 months ago
Status:
Fixed

[CD] [HR] Disappearances of Pets and Horses in Premade Households

When starting a new game with update 1.117.227.1030 (PC) and visiting the worlds of Chestnut Ridge and Brindleton Bay, all households with pets or horses will lose their animals — only Sims will remain. Mayor Whiskers and Captain Whitaker will also disappear.
On the Manage Households screen, images of the missing animals will remain for a while. However, if you go to Chestnut Ridge or Brindleton Bay and hover over their house, the animals will disappear.
However, if you load a family with animals from the gallery, save the game, and then reload it, the animals will remain in the household. I tested this with the Life is Golden family their dog Lulu remained in place.

Beforehand, I deleted the Sims 4 folder from Documents, repaired the game through the EA app, and started a new game.

286 Comments

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  • Doni0x's avatar
    Doni0x
    Seasoned Novice
    17 days ago

    I see the sims 4 released they will be fixing this but I just downloaded cats & dogs on pc and i saw there was a fix last year about this but npc animals (mostl cats but dogs too) are blacked out? I don't use tattoos or anything but i'm confused on if there was a fix last year, what am i suppose to do if the fix didn't fix my game? 

  • When I make a new family or when I even start the game up on my Xbox when I go to choose what world I want my sun to live in and i don’t see the cats and dogs that the families that already own them it’s more like a glitch I started a new family and it still shows the same thing I restarted my Xbox and uninstalled the cats and dogs expansion pack and reinstalled it and that still didn’t work but it seemed that ever since my Xbox updated it’s been doing that.

  • I’m having the same issue on my Mac and Xbox. On my Mac it was a fresh save after 3 sim hours I noticed when I went into manage worlds that all premade sim family’s  with pets/horses are gone. So I checked on my xbox which has no mods and the same problem still exists. 

  • Aghalen's avatar
    Aghalen
    New Spectator
    13 days ago

    Thanks for getting some traction. Do we have an ETA for the fix?

  • Status changed:
    Upcoming Fix
    to
    Fixed

    We fixed an issue where Pet and Horse data was being lost in Premade Households. This issue will no longer occur in new saves. Existing saves where the issue already occurred will not be retroactively corrected. (Cats & Dogs, Horse Ranch)

    Fixed in Patch 1.122.205/2.31

    Please create a new thread if you're still experiencing this issues on a new save game.

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