After the latest patch both San Myshuno and Ciudad Enamorada don't load when i try and visit those worlds in manage worlds. The game doesn't crash but it leaves me on a blank screen. I can still access the options menu and quit the game. I've checked and its just those two worlds, all other worlds, including vacation worlds, load fine. Removed all my mods and checked again and they still don't load. I'm speculating that it's because they are the only 2 worlds with penthouse lots?
Also having this issue. Game doesn't crash but clicking on the world icons just gives a white background screen.
I am also having this issue except Ciudad Endamorada is loading in my game. In one of my new save files I made to fix this issue it’s completely unable to get past a loading screen and gets stuck on the spinning plumbob because I moved a sim into a San Myshuno apartment. I am using a Mac and I don’t use mods.
Ok, so I finally loaded up my save after patching and my San Myshuno also has the white screen. Ciudad Endamorada works fine, like the person above me stated. The main difference between my two penthouse lots is that I've never built on the Ciudad one, but I have on the San Myshuno one. I placed a whole new lot on it, in fact.
Can you guys confirm whether you've built or placed new lots on any of your penthouses?
I’m having the same issue. My San Myshuno also has the white screen after the patch, and like you, I’ve built on two penthouses before. Ciudad Endamorada works fine for me too.
You built on the Ciudad Endamorada penthouse, or is it the original?
I’ve built on the penthouse lists in both works yet only have the problem in Ciudad Enamorada.
I tried to attach my lastuiexception.txt but it keeps disappearing.
qt08 Yeah, that supports my theory.
Well, it was tricky but I managed to get into San Myshuno. No more white screen.
My penthouse was a residential rental😬. The fix was to go to the lot WITHOUT using the world selection screen and change it back to residential. (Even if your penthouse is a different lot type, this might fix it.) If anyone wants to try, this is what I did:
First, if a playable sim owns the rental, sell it through their "Owned Businesses" panel. If the owner happens to live in one of the worlds that won't load, go to a working world and send the sim there using the "Visit" icon that appears after selecting a lot. Then sell.
Go to Manage Households and move the sim/family that lives in the penthouse to a different world.
Play the family and start a social event that will allow you to choose any lot in the Fashion District (or in whatever district your penthouse is located, for example, Nuevo Corazon for Ciudad Enamorada.) Once you arrive, end the social event. Scroll over to the rental and click directly on its walls to "Visit Lot."
After arrival, enter Build mode. Delete all extra rental units, if any, then change lot type to residential. Done.
Thank you!😃 I followed your method and changed the penthouse in the Fashion District back to residential, and after that, the San Myshuno map loaded normally again. You were a big help!
This worked for me. Thank you SO much!
Thanks a lot, it worked by changing residential rental by residential, in San Myschuno. I hope this bug will be fixed ! 🙃
Update : It doesn't work again ... I don't understand.
Another update : I went to a household in Tomarang, invited a sim living in San Myschuno. And I changed the sim in CAS by clicking on him. This changed the active household and then I was able to access San Myschuno normally again.
I thought I was going crazy, I uninstalled my game and everything because I thought it was my mods but I tested it without and it did the same thing. Ever since the 9/18/25 Patch
I am having the same issue (only in Ciudad enamorada, where I had built a residential rental on top of a penthouse apartment). Also removed all mods and ended up with the same issue. Unfortunately, using a new save file didn't work, so I'm going to try the tips above or wait for the patch to get fixed. I am a bit attached to the rental I was building haha
I have this bug too. Also figured out that the reason is a combination of a penthouse lot (only San Myshuno in my case) with a residential rental. It used to work fine until the most recent patch. Changing it to other lot type works. No glitch with a Rental on a regular "ground" lot.
Hope they fix it soon. Yeah. (Not really.)
I am having the same issue. I do have a residential rental penthouse in San MyShuno. I will try the work around. Unreal.
i’ve got the same problem after the last patch. i agree it’s residential rentals on penthouse lots — i had two in two different worlds and only these worlds got affected.
the saddest thing is that it was my “template” save — i’ve entered the live mod only once when starting a save, because my goal was to rebuild every lot and remake all the townies to use this save later to actually play, keeping the original one as a backup (i guess i’ll have to start from scratch after this bug’s been fixed just in case)
UPD: i see only San Myshuno and Enamorada mentioned — i have the same problem in Britechester, too. I have residential rentals on Drake Hall and Briny Tower penthouse lots there.
Ugh also having this issue with save that hasa residential rental on the penthouse in the fashion district! Unfortunately, it’s my main build save and nobody lives in any of the apartments on the penthouse. Super bummed because I can’t get into that save at all and I spent a lot of time on those apartments 🫠
