I’m experiencing the same problem. Why offer it, and waste simoleons, if it can’t be done? I own every expansion, kit, etc. The only thing I don’t have is this pre-order bonus for Cottage Living. This is a gross oversight and unfair. Especially now that they’ve started revoking items from the gallery, like the final freezer bunny from the grim rewards event. It was the fault of EA for the event breaking and not being fixed. Yet we all get incomplete collections now? How much money are we meant to spend on an ever expanding game that never goes back to correct their own errors? Have they no pride in their work? Also, does EA check these? Or is this just a forum by players that can’t spur change directly? Because direct customer support has vanished.
Community Manager
