Error Code: 21

Hi FreshFinch2​ 

Are you seeing this error with other households as well, and on a brand new save file? 

This error did occur on a brand new save file. I don’t have my save files for long because they tend to get corrupted, which is another issue I have frequently. So the error occurred after I made a brand new save file after the other one disappeared/corrupted.

I have been having this same problem for a couple months now, error 0 happened alot then it was this other error code and now this one, it would completely wipe my save files from existence.  Obviously on console we cant have mods or custom content so its silly. My game is and system are up to date and on wifi every time. I swear we use to have cloud but now we dont. Whats going on?

New save files. Took my family out of the library and played them in a new game and it KEEPS happening. Erased all of the houses I built from my library. Started over with everything except the sims I created. I’ve tried everything. I’ll remodel an entire house. They get married and I try to save and boom error code 34. I’ll exit and save it that way and the next day log in and my whole file is gone. Ever since this new expansion pack update came out.

The same thing has been happening to me, it’s been going on for around 3 months and it started with nothing in my game saving, like all my skills and everything in build mode, and then it started showing “error code 21” but now it’s not even coming up with that and my game still won’t save. It’s driving me mad since I’ve spent so much time and money on this game and now I can’t even play it. I think it’s only a console issue.