I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? C...
Ideas
I am unable to save my game or save things to the gallery. Every time I try to, there’s a pop up that’s says “The game failed to save. Error Code: 21.” I’m not sure what to do or what’s the reason behind this error. I play on console.
EA_Solaire
Community Manager
Community ManagerHi FreshFinch2
Are you seeing this error with other households as well, and on a brand new save file?
This error did occur on a brand new save file. I don’t have my save files for long because they tend to get corrupted, which is another issue I have frequently. So the error occurred after I made a brand new save file after the other one disappeared/corrupted.
New save files. Took my family out of the library and played them in a new game and it KEEPS happening. Erased all of the houses I built from my library. Started over with everything except the sims I created. I’ve tried everything. I’ll remodel an entire house. They get married and I try to save and boom error code 34. I’ll exit and save it that way and the next day log in and my whole file is gone. Ever since this new expansion pack update came out.
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