Ideas
rynlove The lastcrash file isn't going to be useful to me because most of it is indecipherable to anyone outside EA. But the "failed to launch game" error can happen after the game crashes (or doesn't start) if you don't also restart your computer before trying again. So it's possible you found the cc folder that was the original problem, but removing it again didn't work because you never restarted.
Your dxdiag shows that your graphics driver is very old, and Intel does offer a newer one for your processor and graphics chip:
I would suggest installing it even if the game is working without updating. Run the installer as an admin: right-click the download and select "Run as administrator." Restart afterwards and before trying to play.
CBachmann1 Please try the clean folder in my first reply.
This is what happens when I attempt to do so.
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