Ideas
Since installing the update, I am unable to access the game properly due to problems related to Custom Content (CC).
Before the update, everything was working fine. However, now the game either fails to load, crashes during startup, or does not allow me to enter at all when Custom Content is enabled. I have already tried basic troubleshooting steps such as repairing the game, clearing cache files, and updating or removing some CC, but the issue persists.
This situation is very frustrating, as I have invested a significant amount of time and money into the game and its additional content. I would appreciate it if you could investigate this issue and provide guidance or a fix as soon as possible.
Here's something that seems to be working for people. I don't know yet if it works long-term or for everyone:
- rename the user folder (the one Mods is in); I usually also drag it to my desktop to keep things less confusable
- start the game and exit, to make a new user folder
- copy mod/CC files to the new folder, but not folders -- instead, manually make new folders in Mods
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The Sims 4 Bug Reports
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- EA_Cade3 months ago
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