Ideas
Game: The Sims 4
Platform: Mac
Patch Version: 1.122.212.1230 (latest hotfix)
Issue:
After the most recent update and the supposed to fix the patch, my game is still crashing on startup and/or missing large amounts of my custom content (CC)—and I have no mods installed at all. This is unacceptable. The update has completely destroyed my game experience.
Steps to Reproduce:
- Update The Sims 4 to the latest version.
- Launch the game with CC enabled but no mods installed.
- Observe crashes on startup or missing CC in CAS/Build Mode.
Expected Result:
All previously working CC should load properly, and the game should launch without crashing.
Actual Result:
- Game crashes immediately or won’t open properly.
- Large portions of my carefully curated CC are missing or broken.
- Problem persists even after the recent patch that was supposed to fix these issues.
Additional Comments / Frustration:
I am beyond frustrated. I’ve spent countless hours curating CC that makes the game enjoyable and personal. The update has stripped all of that away, turning the game into an incomplete, unstable mess. What’s worse, EA released a patch promising to fix CC issues, but nothing has improved. This isn’t just an inconvenience—it’s a complete failure in maintaining player trust and game stability.
Why should loyal players suffer because EA’s updates don’t support custom content properly? This game is about creativity and customization, and right now it’s unusable for anyone who relies on CC. Fix your update process, or stop breaking the game for your community.
Request:
Investigate this ongoing CC and stability disaster immediately. Provide a clear fix for crashing and missing CC that works for players with only custom content installed. Communicate transparently about what is being done to prevent future catastrophes with updates.
Enough is enough. This patch is broken, and it’s ruining The Sims 4 for a huge part of your player base.
- Lela4313 days agoNew Spectator
Same here. Just updated my game with the newest patch, and my game still doesn't work. It's not even that the cc is missing or broken upon launching the game, the game won't launch in the first place. I keep getting the "failed to launch" error message, despite having installed the newest patch and ensuring all my mods are up to date. I've tried repairing the game, but that doesn't help either.
- lottieplayssims13 days agoSeasoned Newcomer
I am in the same boat, updated 2 days ago. Gone through my mods folder, 1 folder at a time and multiple cc is causing it to say "failed to launch, an error our end". It's so annoying, especially with over 4,000 mods and cc.
- Unicorno20041 day agoNew Spectator
if I have to do this I'm gonna scream, I have multiples folders for each time period and each contain thousands of cc
- RozziTheBear2 days agoNew Spectator
My game keeps crashing when I try to start it. I have tried the batch cc method, and it will literally like me have maybe 20/30 items and will start, but then it crashes as soon as I get in the game. Any more in my folder, and it will immediately crash
- OBeebby2 days agoNew Spectator
My game is glitching and all my sims are bald. None of my CC or mods are working !!
- KatiaSimming2 days agoRising Rookie
If you have an older version of your game like the one before the market place update. I recommend copying the bin files and pasting them over the new ones until they iron out these problems. That is what I did and if steam or ea app makes you update after that just do it again about the update. and you should be just fine.
- catamorphmagus2 days agoSeasoned Novice
it's possible you need to enable cc and script mods in the options settings. be aware that if you saved while your Sims are bald and naked then you'll need to rollback to a previous save in order for their clothes to come back after you enable mods. (make sure you restart the game after enabling this settings or they won't stick.)
if you haven't updated your game to the latest version and have mods enabled, then you might be having the bug where cc won't show in game. if that's the case, take your entire mods folder OUT of your The Sims 4 folder before you update. then make sure to enable mods in game options before loading a save.
- SavFerreira1 day agoNew Spectator
Experiencing the same issue. The only way I can play is by removing all mods and cc completely. I have not spent hours customizing this game that is supposed to be customizable to not be able to use my mods and cc. The patch made everything worse. I can't open it at all unless my mods folder is completely wiped. Come on EA, what could you have done to break this so badly?
- Unicorno20041 day agoNew Spectator
I have no problem launching the game with mods, but as soon as I put in cc it won't even open
- Unicorno20041 day agoNew Spectator
I can use mods without any problems, but as soon as I put in the mods folder some cc the game won't even start... It's really frustrating! I wanted to buy some new packs with the discounts but I'm not gonna to if this is not resolved
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