Ideas
Game: The Sims 4
Platform: Mac
Patch Version: 1.122.212.1230 (latest hotfix)
Issue:
After the most recent update and the supposed to fix the patch, my game is still crashing on startup and/or missing large amounts of my custom content (CC)—and I have no mods installed at all. This is unacceptable. The update has completely destroyed my game experience.
Steps to Reproduce:
- Update The Sims 4 to the latest version.
- Launch the game with CC enabled but no mods installed.
- Observe crashes on startup or missing CC in CAS/Build Mode.
Expected Result:
All previously working CC should load properly, and the game should launch without crashing.
Actual Result:
- Game crashes immediately or won’t open properly.
- Large portions of my carefully curated CC are missing or broken.
- Problem persists even after the recent patch that was supposed to fix these issues.
Additional Comments / Frustration:
I am beyond frustrated. I’ve spent countless hours curating CC that makes the game enjoyable and personal. The update has stripped all of that away, turning the game into an incomplete, unstable mess. What’s worse, EA released a patch promising to fix CC issues, but nothing has improved. This isn’t just an inconvenience—it’s a complete failure in maintaining player trust and game stability.
Why should loyal players suffer because EA’s updates don’t support custom content properly? This game is about creativity and customization, and right now it’s unusable for anyone who relies on CC. Fix your update process, or stop breaking the game for your community.
Request:
Investigate this ongoing CC and stability disaster immediately. Provide a clear fix for crashing and missing CC that works for players with only custom content installed. Communicate transparently about what is being done to prevent future catastrophes with updates.
Enough is enough. This patch is broken, and it’s ruining The Sims 4 for a huge part of your player base.
Same here. Just updated my game with the newest patch, and my game still doesn't work. It's not even that the cc is missing or broken upon launching the game, the game won't launch in the first place. I keep getting the "failed to launch" error message, despite having installed the newest patch and ensuring all my mods are up to date. I've tried repairing the game, but that doesn't help either.
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The Sims 4 Bug Reports
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