I have updated my game, the hot fix of March 18th, and my game still doesn't launch with cc installed. I still get the message "Failed to launch game" when cc is installed.
Ideas
Today EA app isn't registering my already installed and ‘did work last night’ Sims 4.
do you have a shortcut of the game on your desktop? you could try running it as administrator (right click the icon for the option) and see if it will at least load.
by any chance do you have two EA accounts, or does someone who lives with you have a separate account? if so, it's possible you just got logged out.
if you've been logged out, launching the game from your desktop should prompt the EA app to popup and ask you to sign in.
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- EA_Cade3 months ago
The Sims Team