Hi vanovebeke
I merged your post with your existing thread. Please don't create multiple threads on the same issue. If you have something to add you can just post in the thread or edit your first post by clicking on the cogwheel in the upper right corner.
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
Hello,
I renamed my folder, started a new game and unfortunately, I had the same issue. I made a screenshot. I tried replying to your previous post but I had trouble with it, so I made a new one. Sorry for the inconvenience.
Community Manager
